Ecommerce Customer Service Specialist
GoEnginer is seeking a highly motivated Ecommerce Customer Service Specialist that will focus on online sales and provide additional information and value to our customer baseThe primary focus of this role is to execute daily tasks to meet customers where they are and provide world-class service for all their material needsThe successful candidate will play an integral part in optimizing ecommerce listings, work closely with our order management team to ensure proper order and fulfillment of materials, while helping customers shift to an online order experience
Responsibilities:
Manage customer facing interactions and order facilitation for all additive manufacturing materialsAssist customers with transitioning to automated orders via our online storeCollaborate with internal teams to ensure the click to receive process is satisfactory for customers Work strategically with top accounts to expand materials usage and streamline ordering effortsWork within various vendor business strategies and requirementsEnsure customer awareness and understanding of applicable product elements and materials Communicate with and support internal & external customersAdditional responsibilities, support, and duties as requiredPI226647717 Recommended Skills Customer Service Order Picking Business Strategies E Commerce Streamlines Self Motivation Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Manage customer facing interactions and order facilitation for all additive manufacturing materialsAssist customers with transitioning to automated orders via our online storeCollaborate with internal teams to ensure the click to receive process is satisfactory for customers Work strategically with top accounts to expand materials usage and streamline ordering effortsWork within various vendor business strategies and requirementsEnsure customer awareness and understanding of applicable product elements and materials Communicate with and support internal & external customersAdditional responsibilities, support, and duties as requiredPI226647717 Recommended Skills Customer Service Order Picking Business Strategies E Commerce Streamlines Self Motivation Estimated Salary: $20 to $28 per hour based on qualifications.
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