Front Desk Associate
La Quinta Inns & Suites La Quinta Inns & Suites Midvale, UT Midvale, UT Part-time Full-time Part-time Full-time $14 - $15 an hour $14 - $15 an hour We are seeking an outgoing and fun person to join our Front Desk team.
This would be for full or part time.
This person must be able to show excellent customer service skills, problem solving skills, positive attitude, work well in a team setting, and can bring enthusiasm and positivity to the work place.
This job requires standing and walking- the entirety of the shift, computer skills, accommodating guest requests, replenishing coffee and handling of food prep, a knowledge and responsibility of handling money and confidential guest info.
understanding and adhering to our company's policies as well as maintain and safe and enjoyable place for our guests to enjoy their stay.
+Make a connection:
Show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way.
+Be helpful:
Familiarize yourself with all the services in the hotel and the local area to answer any question and give guests what they need to find their own way.
+Be efficient:
Take ownership and play your part to get things done by making things easier for guests; doing as much as possible in advance and multi-tasking when you need to.
Team Work:
? Create guest satisfaction by providing fast, friendly and genuine hospitality.
? Give personal attention, take personal responsibility, and use teamwork when providing guest service.
? Complete shift checklist.
? Stay current with developments by reviewing and updating the communication log and checking work emails.
? Respond to all emergency situations in accordance with established policies and procedures.
? Responsible for maintaining hotel key security system.
Guest Loyalty:
? Assist guests with basic knowledge of local area to facilitate guest needs such as giving directions, identifying local attractions, etc.
? Offer guests upgraded room types and promote hotel amenities, food and beverage outlets, and other services.
? Promote and market our reward/frequent stay program.
? Listen, apologize with empathy, find a solution, and follow through when resolving guest problems.
Job Types:
Full-time, Part-time Pay:
$14.
00 - $15.
00 per hour
Benefits:
Paid time off Schedule:
8 hour shift People with a criminal record are encouraged to apply Application Question(s):
Reliable transportation Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This would be for full or part time.
This person must be able to show excellent customer service skills, problem solving skills, positive attitude, work well in a team setting, and can bring enthusiasm and positivity to the work place.
This job requires standing and walking- the entirety of the shift, computer skills, accommodating guest requests, replenishing coffee and handling of food prep, a knowledge and responsibility of handling money and confidential guest info.
understanding and adhering to our company's policies as well as maintain and safe and enjoyable place for our guests to enjoy their stay.
+Make a connection:
Show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way.
+Be helpful:
Familiarize yourself with all the services in the hotel and the local area to answer any question and give guests what they need to find their own way.
+Be efficient:
Take ownership and play your part to get things done by making things easier for guests; doing as much as possible in advance and multi-tasking when you need to.
Team Work:
? Create guest satisfaction by providing fast, friendly and genuine hospitality.
? Give personal attention, take personal responsibility, and use teamwork when providing guest service.
? Complete shift checklist.
? Stay current with developments by reviewing and updating the communication log and checking work emails.
? Respond to all emergency situations in accordance with established policies and procedures.
? Responsible for maintaining hotel key security system.
Guest Loyalty:
? Assist guests with basic knowledge of local area to facilitate guest needs such as giving directions, identifying local attractions, etc.
? Offer guests upgraded room types and promote hotel amenities, food and beverage outlets, and other services.
? Promote and market our reward/frequent stay program.
? Listen, apologize with empathy, find a solution, and follow through when resolving guest problems.
Job Types:
Full-time, Part-time Pay:
$14.
00 - $15.
00 per hour
Benefits:
Paid time off Schedule:
8 hour shift People with a criminal record are encouraged to apply Application Question(s):
Reliable transportation Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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