Order Entry Clerk
Why ONYX?
ONYX is an exciting and progressive place to work, fostering an entrepreneurial spirit which empowers individuals to have a direct impact. A commitment to world-class engineering and understanding what matters most to our customers has made ONYX a leader in digital printing workflow software. We help printing businesses around the world to be more productive and profitable.
Job Summary
Process orders for product from sales staff or direct customer contact using the order entry system in SAP. Maintain customer files with sales contacts and other information using our CRM solution Salesforce.com. Completes order sheets and checks the price and quantity of each item listed. This position is required to coordinate with departments regarding order status, shipping dates, prices, product availability, and Upgrade / Conversion eligibility. This position reports directly to the Manager of Operations.
Job Description
Responsibilities
Discover and facilitate sales opportunities
Take inbound customer calls
Processing customer orders
Enter and maintaining accurate detailed customer records
Handle a minimum of 25% of incoming e-mails
Additional tasks as assigned
Requirements
Self-starter
Proficient with MS Office, specifically Word and Excel
Spelling and grammar proficiency
Data entry skills essential
Ability to professionally, communicate concepts, detailed explanations, and instructions in a clear, straightforward manner
Must possess excellent time-management skills
Must be able to plan work to support multiple tasks
Must be able to work respectfully in a team environment, yet able to complete tasks individually
Must be able to research issues understanding and providing accurate information
Education and Experience
High School Diploma or General Education Diploma (GED)
1-2 years work experience
Foreign language skills a plus
Experience with Salesforce.com a plus
Database management and reporting a plus
Estimated Salary: $20 to $28 per hour based on qualifications.
ONYX is an exciting and progressive place to work, fostering an entrepreneurial spirit which empowers individuals to have a direct impact. A commitment to world-class engineering and understanding what matters most to our customers has made ONYX a leader in digital printing workflow software. We help printing businesses around the world to be more productive and profitable.
Job Summary
Process orders for product from sales staff or direct customer contact using the order entry system in SAP. Maintain customer files with sales contacts and other information using our CRM solution Salesforce.com. Completes order sheets and checks the price and quantity of each item listed. This position is required to coordinate with departments regarding order status, shipping dates, prices, product availability, and Upgrade / Conversion eligibility. This position reports directly to the Manager of Operations.
Job Description
Responsibilities
Discover and facilitate sales opportunities
Take inbound customer calls
Processing customer orders
Enter and maintaining accurate detailed customer records
Handle a minimum of 25% of incoming e-mails
Additional tasks as assigned
Requirements
Self-starter
Proficient with MS Office, specifically Word and Excel
Spelling and grammar proficiency
Data entry skills essential
Ability to professionally, communicate concepts, detailed explanations, and instructions in a clear, straightforward manner
Must possess excellent time-management skills
Must be able to plan work to support multiple tasks
Must be able to work respectfully in a team environment, yet able to complete tasks individually
Must be able to research issues understanding and providing accurate information
Education and Experience
High School Diploma or General Education Diploma (GED)
1-2 years work experience
Foreign language skills a plus
Experience with Salesforce.com a plus
Database management and reporting a plus
Estimated Salary: $20 to $28 per hour based on qualifications.
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