Marriott Rewards Customer Service Specialist
Job Description
Marriott Rewards Customer Service Specialist
Class Starts 06/26/2017
Requisition:
17000XGD
Full time in-office positions
Variety of shift times offered:
Days, nights and weekends.
Hours of Operation:
5:
00am - 10:
00pm Mon - Fri, 6:
00 am 9:
00pm Sat & Sun
Paid training from:
12:
00 pm - 8:
30pm Mon Fri for 5 weeks.
Compensation:
$11.50/per hour
Benefits:
Medical, Dental, Vision, Retirement Savings, Tuition Reimbursement, TakeCare Wellness program, Discounted hotel stays for participating Marriott, The Ritz-Carlton, and Starwood properties.
Responsibilities
Answer all incoming telephone calls and applicable correspondence for Marriotts frequency rewards program in a friendly and efficient manner to ensure that every customer is satisfied. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Answer guest questions about property facilities/services. Maintain a tradition and attitude of the desire to provide excellent customer service to all customers and associates.Estimated Salary: $20 to $28 per hour based on qualifications.
Marriott Rewards Customer Service Specialist
Class Starts 06/26/2017
Requisition:
17000XGD
Full time in-office positions
Variety of shift times offered:
Days, nights and weekends.
Hours of Operation:
5:
00am - 10:
00pm Mon - Fri, 6:
00 am 9:
00pm Sat & Sun
Paid training from:
12:
00 pm - 8:
30pm Mon Fri for 5 weeks.
Compensation:
$11.50/per hour
Benefits:
Medical, Dental, Vision, Retirement Savings, Tuition Reimbursement, TakeCare Wellness program, Discounted hotel stays for participating Marriott, The Ritz-Carlton, and Starwood properties.
Responsibilities
Answer all incoming telephone calls and applicable correspondence for Marriotts frequency rewards program in a friendly and efficient manner to ensure that every customer is satisfied. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Answer guest questions about property facilities/services. Maintain a tradition and attitude of the desire to provide excellent customer service to all customers and associates.Estimated Salary: $20 to $28 per hour based on qualifications.
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